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1. Order Cancellation

    • Orders can be cancelled before they are shipped.

    • You may cancel directly from the My Account > Orders section on augussto.com or by emailing support@augussto.com with your order details.

    • Once an order is shipped, cancellations cannot be processed.


2. Return Policy

    • Items are eligible for return within 30 days of delivery, provided they are unused, in original packaging, and accompanied by the invoice.

    • Returned products must pass a quality check to qualify for a refund or replacement.

    • Only purchases made through Augussto.com are eligible for return.

 

3. Refunds

    • Approved returns will be refunded to the original payment method within 7–10 business days of receiving and verifying the returned item.

 

4. Replacements

    • Replacements are available for defective or damaged items, subject to stock availability.

    • Requests must be made within 48 hours of delivery.

 

5. Store Credit Option

    • You can opt for Online store credit instead of a direct refund. This credit can be used for future purchases at Augussto.com

For further assistance, contact support@augussto.com or visit www.augussto.com.

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