Limited Warranty Policy

1. Warranty Coverage (2 Years)

• Augussto offers a 2-year limited warranty on its eye-wear frames, valid from the date of purchase.

• This warranty covers breakage or failure due to manufacturing defects in material or workmanship.

• The warranty does not cover:

• Scratches on lenses

• Accidental damage, misuse, or neglect

• Wear and tear from regular use

• Unauthorized repairs or modifications

• Prescription lens issues or third-party alterations

2. How to Raise a Warranty Claim

To process your claim, please ensure:

• The product is returned in its original packaging, along with:

• A copy of the original invoice or proof of purchase

• Your contact details (name, phone, email)

3. Claim Process

• Ship the product securely via a trackable courier service. Augussto is not responsible for lost or damaged shipments during transit.

• After the product is received, our team will perform a quality inspection.

• If the defect is due to manufacturing, we will either repair the product or replace it with the same or a similar model (subject to availability).

• If the issue is not covered under warranty, we will notify you and offer paid repair options if applicable.

4. Final Evaluation

• All warranty evaluations are performed by Augussto's quality team, and their decision will be final and binding.

5. Contact Us

• Customer Support Hours: Monday–Friday,  09:00 AM – 06:00 PM IST

• Email: support@augussto.com

• Website: www.augussto.com