Welcome to Augussto. Your privacy is important to us, and we are committed to protecting the personal information you share with us — including sensitive optical and prescription data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or place an order.

 

1. Information We Collect

•       Personal Information: Name, email address, phone number, billing/shipping address, payment details, and other information you provide during transactions.

•       Prescription & Optical Data: Prescription values (sphere, cylinder, axis, addition, PD), lens preferences, and any medical information you choose to share for order fulfilment purposes. This information is used solely to manufacture your eyewear.

•       Non-Personal Information: IP address, browser type, device information, and website usage data.

•       Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyse site traffic.

 

2. How We Use Your Information

We may use the collected information for the following purposes:

•       To process transactions, manufacture prescription lenses, and fulfil orders.

•       To communicate with you regarding your account, purchases, prescription queries, or enquiries.

•       To improve our website, optical services, and customer experience.

•       To detect and prevent fraud or security threats.

•       To comply with legal and regulatory requirements under Indian law, including tax and GST obligations.

 

3. Sharing Your Information

We do not sell, rent, or trade your personal or prescription information. However, we may share your information with:

•       Service Providers: Third-party vendors who assist in payment processing, optical lab manufacturing, order fulfilment, and website analytics. These parties are contractually obligated to keep your data confidential.

•       Legal Authorities: If required by law or to protect our legal rights.

•       Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

 

4. Security of Your Information

We implement industry-standard security measures to protect your personal and prescription information. Transactions are encrypted using Secure Socket Layer (SSL) technology. Access to prescription data is restricted to authorised personnel and optical lab partners only. We do not store complete payment card details on our servers.

 

5. Your Choices and Rights

You have the right to:

•       Access, update, or delete your personal information by contacting us at support@augussto.com.

•       Request a copy of the prescription data we hold on file for your orders.

•       Opt out of marketing communications at any time by clicking 'Unsubscribe' or contacting us.

•       Disable cookies through your browser settings; note that some features of the website may not function correctly without cookies.

 

6. Prescription Data Retention

We retain prescription data for a period of 2 years from the date of your last order to facilitate remakes, replacements, and warranty claims. After this period, prescription data is securely deleted unless you request otherwise.

 

7. Third-Party Links

Our website may contain links to third-party websites, including optical information resources and payment gateways. We are not responsible for their privacy practices, and we encourage you to review their policies independently.

 

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us at support@augussto.com.

 

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date, and your continued use of our website constitutes acceptance of the revised terms.

 

Contact Us

•       Email: support@augussto.com

•       Website: augussto.com

•       Phone: +91 9971589685